Privacy Policy
Lifestyle Home Care Services LLC
Last updated: 05/01/2026
- Introduction Lifestyle Home Care Services LLC (“Lifestyle Home Care Services,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, contact us, or use our home care services in Connecticut, including any SMS/text messaging services (collectively, the “Services”). By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
- Information We Collect a. Information You Provide We may collect information you provide directly to us, including:
- Name
- Contact details (phone number, email address, mailing address)
- Date of birth and basic demographic information (where applicable)
- Health-related information you choose to share so we can provide home care services
- Emergency contact information
- Insurance and billing information, where applicable
- Payment information (processed via our payment processor)
- Any information you provide through intake forms, assessments, consultations, or support requests
- Information Collected Automatically When you visit our website, we may automatically collect:
- IP address and device identifiers
- Browser type and operating system
- Pages viewed, links clicked, and time spent on pages
- Date and time of visits
- Referring website or source
- SMS/Text Message Information If you opt in to receive SMS/text messages from us, we may collect:
- Your mobile phone number
- Message content you send to us
- Delivery and interaction information (such as whether you opened or responded to a message)
- How We Use Your Information We may use your information to:
- Provide, coordinate, and manage home care services in Connecticut
- Communicate with you and your authorized representatives about care, scheduling, and updates
- Respond to your inquiries and provide customer support
- Send appointment and service reminders, visit notifications, and important updates (including via SMS)
- Send marketing and informational messages about our services (including via SMS), where permitted by law and your preferences
- Process payments and manage billing and insurance, where applicable
- Improve and personalize our Services and website
- Maintain internal records and comply with legal and regulatory obligations under Connecticut and federal law
- Protect the security and integrity of our systems and Services
Where required by law, certain health-related information may be handled in accordance with additional privacy and security requirements (for example, under HIPAA or applicable Connecticut health privacy laws, if and where they apply).
- Legal Bases for Processing (If Applicable) Where required by applicable law, we process your personal information based on:
- Your consent
- Performance of a contract or to take steps at your request before entering into a contract
- Compliance with legal and regulatory obligations
- Our legitimate interests (such as improving services and ensuring safety), provided these do not override your rights
- How We Share Your Information We may share your information with:
- Service providers and vendors who perform services on our behalf (such as hosting, payment processing, scheduling, SMS delivery, and IT support)
- Caregivers, clinical partners, and other providers involved in providing or coordinating your home care services, as permitted or required by law
- Professional advisors (such as lawyers and accountants) where necessary
- Government agencies, regulators, or law enforcement when required by Connecticut or federal law, court order, or to protect our rights, property, or safety
- Business transfers: in connection with a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction
We do not sell your personal information.
- Data Retention We retain your information for as long as necessary to provide our Services, meet legal, regulatory, and accounting obligations (including those under Connecticut and federal law), resolve disputes, and enforce our agreements. When information is no longer needed, we will delete or anonymize it in a secure manner, as permitted by law.
- Your Rights and Choices Depending on your location and applicable law, you may have the right to:
- Request access to the personal information we hold about you
- Request corrections or update of inaccurate information
- Request deletion of certain information, subject to legal and contractual restrictions
- Object to or restrict certain types of processing
- Withdraw consent where processing is based on consent
To exercise these rights, contact us using the details in the “Contact Us” section below. We may need to verify your identity before responding. You can opt out of marketing emails by using the unsubscribe link in those emails. For SMS, see the “SMS Terms & Conditions” section below.
- Cookies and Tracking Technologies Our website may use cookies and similar technologies to:
- Remember your preferences
- Analyze website usage and performance
- Improve user experience
You can usually control cookies through your browser settings. If you disable cookies, some website features may not function properly.
- Data Security We use reasonable physical, technical, and administrative safeguards to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.
- Children’s Privacy Our Services are generally intended for adults and for families arranging care. We do not knowingly collect personal information directly from children under the age of 13 without appropriate consent. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
- Geographic Scope and Transfers Our Services are primarily offered in Bridgeport, Connecticut, and surrounding areas in the United States. If you are located outside the United States, your information may be transferred to and processed in the United States or other countries that may have different data protection laws than your country. Where required by law, we will take steps to ensure appropriate safeguards are in place.
- Changes to This Privacy Policy We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates when it was last revised. Your continued use of our Services after any changes means you accept the updated policy.
- Contact Us If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Lifestyle Home Care Services LLC
1000 Lafayette Blvd, Suite 1113
Bridgeport, CT 06604
United States
Phone: 475-374-0966
Email: lifestylehomecareservices@gmail.com
SMS Terms & Conditions
Lifestyle Home Care Services LLC
Last updated: 05/01/2026 By opting in to receive SMS/text messages from Lifestyle Home Care Services LLC (“Lifestyle Home Care Services,” “we,” “us,” or “our”), you agree to these SMS Terms & Conditions.
- Program Description We use SMS/text messages to:
- Send appointment and service reminders
- Provide updates about your care, services, or scheduling
- Respond to your questions and support requests
- Send important service-related notifications
- Send marketing and promotional messages about our home care services, special offers, and informational updates, where permitted by law and your preferences
Message frequency may vary based on your interactions with us.
- Opt-In You may opt in to receive SMS messages by, for example:
- Providing your mobile number on our forms and selecting an SMS consent option
- Providing verbal or written consent to our staff
- Texting a keyword (such as “START” or “JOIN”) to a number we provide
By opting in, you confirm that you are the owner or authorized user of the mobile number provided and that you are at least 18 years old (or the age of majority in your jurisdiction).
- Opt-Out You can opt out of receiving SMS messages at any time by:
- Replying STOP to any SMS message we send, or
- Contacting us at 475-374-0966 or emailing lifestylehomecareservices@gmail.com and requesting to be removed from SMS communications
After you send STOP, you may receive a final confirmation message. After that, you will no longer receive SMS messages from us, unless you opt in again.
- Help If you need assistance regarding our SMS program, you can:
- Reply HELP to any SMS message we send, or
- Contact us at:
Phone: 475-374-0966
Email: lifestylehomecareservices@gmail.com
- Message and Data Rates Message and data rates may apply to any SMS messages sent to or from you, as determined by your mobile carrier. You are responsible for any such charges. Please contact your mobile carrier for details about your text or data plan.
- Carriers Supported carriers may include major U.S. carriers and others, but we do not guarantee that all carriers or devices will support our SMS program. Carriers are not liable for delayed or undelivered messages.
- Privacy Information collected through our SMS program, including your mobile number and message content, is handled in accordance with our Privacy Policy above.
- Your Responsibilities By participating in our SMS program, you agree to:
- Provide accurate and up-to-date contact information
- Notify us promptly if you change or deactivate your mobile number
- Not use our SMS program for any unlawful, abusive, or disruptive purposes
- Disclaimer of Warranties Our SMS program is provided on an “as is” and “as available” basis. We do not warrant that messages will be delivered without delay, error, or interruption. Delivery may be affected by your carrier, network coverage, or other factors outside our control.
- Limitation of Liability To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damage arising out of or related to your participation in our SMS program, including any delays or failures in message delivery.
- Changes to SMS Terms We may update these SMS Terms from time to time. The “Last updated” date at the top indicates when they were last revised. Your continued participation in the SMS program after any changes means you accept the updated terms.
- Contact Us For questions about these SMS Terms or our SMS program, please contact: Lifestyle Home Care Services LLC
1000 Lafayette Blvd, Suite 1113
Bridgeport, CT 06604
United States
Phone: 475-374-0966
Email: lifestylehomecareservices@gmail.com




